Mobile Applications in the Legal Industry: Opportunities and Challenges
17 min read
Vlad Kovalskiy
May 19, 2023
Last updated: May 19, 2023
Mobile Applications in the Legal Industry: Opportunities and Challenges

In recent years, the legal industry has seen a significant shift towards digitization, with mobile applications playing a critical role in the transformation. From legal research and document management to case tracking and client communication, mobile apps empower lawyers and law firms to work more efficiently than ever.

With the market for legal mobile applications growing unprecedentedly, it is essential to understand the trends, challenges, and opportunities shaping this dynamic landscape. 

As we’ve seen, mobile applications have become a vital tool for lawyers and legal professionals, helping them to manage their daily tasks and streamline their workflow. As more law firms look to key into this new trend of automation, it’s crucial to identify the major players in the market and analyze their market share and growth trends. So who are the key players in the legal mobile application market? Let’s take a closer look.

Thomson Reuters

Thomson Reuters is arguably the most prominent legal research and information services provider. The company’s mobile application, Westlaw, is one of the market’s most famous legal research apps, providing a vast database of legal information, including case law, statutes, and regulations.

They also provide several other products and services, from their ProView eBooks to public records search, legal tracker software, its CLEAR investigation software, and innovative, cloud-based solutions from HighQ. Thomson Reuters has a dominant impact in the legal industry, with its Westlaw mobile application having a 70% market share.


LexisNexis is another significant player in the legal research and information space. The company’s mobile application, Lexis Advance, is a comprehensive legal research tool that provides access to a vast database of legal information, including cases, statutes, and regulations.

Other legal solutions LexisNexis offers include drafting, practice management, compliance, and risks. They are the strongest competitors to Thomson Reuters, with an increasing foothold in the legal industry. According to a recent report, Lexis Advance has a market share of around 20%

These specialized companies dominate the mobile application market in the legal industry. However, smaller players like Bitrix24, Clio, MyCase, and Everlaw are making significant inroads in the market. These services streamline specific aspects of the legal profession, from client management to information organization, real-time communication, and several other solutions.

As the demand for mobile applications in the legal industry continues to grow, we expect more players to enter the market and challenge the dominance of established organizations.

Mobile Application Requirements and Preferences

Mobile applications have proven to be highly effective in managing daily tasks and optimizing legal workflow. Nevertheless, it is paramount to recognize the requirements and preferences of legal professionals to ensure the development of mobile applications that cater to their unique needs.

Gaining an in-depth understanding of these needs is crucial to designing mobile applications that are efficient, productive, and effective for legal professionals. But what are the critical requirements and preferences of legal professionals and law firms regarding mobile applications? Let’s delve into this in detail.


Legal professionals and law firms are highly sensitive to the security of their information, given their work’s confidential and private nature. Any security breach can have significant consequences, including reputation loss, legal liability, and client loss. As a result, legal mobile applications must incorporate stringent security features to safeguard against potential threats. 

These security features include encryption, multi-factor authentication, and remote wipe capabilities, which protect against unauthorized access and potential data breaches. By implementing such features, legal professionals and law firms can feel more secure in their daily operations while ensuring their client’s sensitive information remains confidential and protected.

Access to Information

The legal sector relies heavily on access to information, which is a critical component of their work. To execute their daily tasks seamlessly, legal professionals must have speedy and effortless access to information. Therefore, mobile applications that foster quick access to legal research databases, case law, statutes, and regulations are considered indispensable for success.

Additionally, legal professionals require applications that integrate with other useful tools, such as emails, calendars, and document management systems. These integrations streamline their workflow and ensure all necessary information is accessible through a single platform, promoting efficiency and productivity in their work.

Time and Task Management

Managing time and tasks is paramount in the legal industry, particularly as professionals must work within stringent timelines and produce high-quality work. To meet these demands, legal professionals require mobile applications that aid them in efficiently managing their time and tasks. Some features of these applications include time tracking, tasks and project management, and collaboration tools.

Mobile applications with such features are highly valued in the legal industry as they offer comprehensive solutions to time and task management, allowing lawyers and law firms to be more productive and efficient. By utilizing mobile applications specializing in time and task management, legal professionals can achieve better results, meet deadlines, and enhance their overall performance.

Billing and Invoicing

For law firms, billing and invoicing are critical functions requiring efficient management to ensure timely and accurate billing. As such, mobile applications that provide support in managing billing and invoicing processes have become increasingly popular. These mobile applications should offer features that generate invoices, track payments, and generate detailed billing reports to streamline the process.

Managing billing and invoicing on a mobile platform provides convenience and flexibility to legal professionals, allowing them to manage their financial transactions anytime and from anywhere. Using such mobile applications enables law firms to save time, reduce the risk of errors, and increase their overall efficiency in their financial operations.

Client Management

Client management is a critical aspect of the legal industry, and law firms require practical tools to manage client information, track communication, and maintain positive client relationships. In this regard, mobile applications that offer CRM features have become increasingly popular among legal professionals. These applications provide the ability to store and manage client information, track communication history, and manage tasks related to client management.

Moreover, the ability to access client-related information and tasks on a mobile platform provides convenience and flexibility to legal professionals, allowing them to manage their client interactions from anywhere at any time. A CRM feature helps law firms to improve their efficiency, enhance client satisfaction, and ultimately, grow their business.

Assessing The Potential For Growth And Development In The Market

Despite its prevalence today, the legal mobile application market is expected to grow significantly in the coming years. According to a report by Zion Market Research, the global legal-tech market, which incorporates mobile applications, was valued at around USD 17.2 billion in 2020 and is projected to reach around 39.6 billion by 2026. This figure highlights a CAGR growth of approximately 14% between 2021 and 2026.

This growth can be attributed to the increasing adoption of technology in the legal sector, resulting in vast opportunities for new entrants and potential areas of innovation. Another significant factor driving the market growth is the increasing demand for mobile applications that cater to the specific needs of legal professionals and law firms.

As discussed earlier, legal professionals require mobile applications to help them manage their time, tasks, communication, and client information effectively. Moreover, with the growing remote work trend, legal professionals require mobile applications to access information and communicate with clients and team members.

In this regard, there are vast opportunities for new entrants to the market, including start-ups and established technology companies. These companies can develop innovative mobile applications and automation tools for legal professionals. For instance, Bitrix24 offers a data analytics feature capable of providing insights to legal professionals and has been shown to deliver significant value to the market. Similarly, other components, from CRM to automation, workload management, and scheduling, among others, also enhance the remote working experience for legal professionals.

Aside from present features, the increasing demand for mobile applications in the legal industry presents potential areas of innovation for existing players in the market. These companies can leverage existing technology and expertise to develop mobile applications in the legal industry that provide more advanced features and functionalities. One such area of innovation is using blockchain technology to secure client information and transactions.

Legal professionals and firms can benefit from several other tech trends in the legal industry to improve their productivity and maintain a competitive edge.

Compliance Requirements

The confidential nature of the legal industry makes it subject to a range of compliance requirements, and mobile applications used in this industry must adhere to these requirements to ensure data privacy and security. Some compliance requirements for mobile applications in the legal sector include the following;

Data Protection Laws

Mobile applications must comply with data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. These laws set out strict rules for how personal data must be collected, processed, and stored.

Confidentiality and Privilege

Legal professionals are responsible for protecting client confidentiality and legal privilege. Mobile applications must have robust security features, such as encryption and access control, to ensure that unauthorized parties do not access confidential information.

Electronic Discovery

Electronic discovery refers to identifying, preserving, and producing electronic data in response to a legal request. Mobile applications used in the legal industry must be able to manage electronic discovery requests and provide access to relevant data.

Ethics and Professional Conduct

Law professionals and firms are subject to strict ethical and professional conduct rules. Mobile applications must not be used to engage in unethical or illegal activities, such as unauthorized access to client information or conflict of interest.

Industry-Specific Regulations

Like ethical and professional conduct, the legal industry is also subject to industry-specific regulations, such as those governing legal advertising, conflict of interest, and attorney-client privilege. Mobile applications used in the legal sector must also comply with these regulations.

In the dynamic and rapidly evolving legal landscape, where clients demand quick and efficient services, it is crucial to streamline your workflow and optimize your efficiency. Automation through mobile applications can provide a powerful solution for achieving this goal. By automating routine tasks, managing your time effectively, and staying on top of your billing and invoicing, you can save valuable time and resources and focus on delivering high-quality legal services.

As such, legal practitioners looking to stay ahead of the competition should consider incorporating mobile applications and other tech trends in the legal industry. And our ultimate online workspace creates the opportunity to do that. Automate your workflow and streamline legal processes today with Bitrix24.


How do mobile applications fit into the legal industry?

Mobile applications fit into the legal industry by providing legal professionals and firms with various tools and functionalities to manage their daily tasks and streamline workflow. They can be used for access to information, time and task management, billing and invoicing, client management, communication, and more.

What potential challenges and risks are associated with mobile applications in the legal industry?

Some significant challenges and risks associated with mobile applications in the legal industry include security risks, compliance requirements, potential data breaches, and the need for continuous updates and maintenance. Additionally, some legal professionals may be hesitant to adopt new technology, and there may be compatibility issues with existing software and systems.

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Table of Content
Analyzing the Market Share and Growth Trends of Major Players in the Mobile Application Market for Legal Industry Mobile Application Requirements and Preferences Assessing The Potential For Growth And Development In The Market Compliance Requirements Streamline Your Legal Workflow With Automation FAQ

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